eClaims Service – Articles Sharing Zone
  • All - new Cashless Day Surgery eService, one of a kind convenience!

    All - new Cashless Day Surgery eService, one of a kind convenience!

    All-new Cashless Day Surgery eService, one-stop online platform services. Simple, speedy and convenient!

    Exclusively available to Manulife First VHIS Flexi Plan customers with Major Medical or Major Medical Plus*, this e-service covers day case colonoscopy and gastroscopy, and provides a list of designated medical specialists** for your selection.

    Apply online immediately and get your application result^ and cashless amount# within 3 working days.

    *This service is a special administrative arrangement and not a regular product feature. Manulife reserves the right to terminate this service at any time without prior notice.

    **For the latest information on the designated medical specialists, please contact your insurance agent or call the Manulife Customer Service Hotline.

    ^If your pre-approval application is declined, you will be required to pay the pre-consultation fee at the day case surgery center.

    #For fees not included in your coverage, please pay the day surgery center directly.






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  • Cashless Day Surgery eService - Enjoy complimentary Health Care Service

    Cashless Day Surgery eService - Enjoy complimentary Health Care Service

    Exclusively for customers who have Manulife First VHIS Flexi Plan with Major Medical or Major Medical Plus*, Cashless Day Surgery eService covers day-case colonoscopy and gastroscopy at our preferred medical service providers**. 

    As a token of appreciation for using our Cashless Day Surgery eService, you can enjoy one of the health check-up items refer to the leaflet. 

    Leaflet

    Remarks:

    *This service is a special administrative arrangement and is not part of the product features. Manulife reserves the right to terminate this service at any time without prior notice.

    **For the latest information on the preferred medical service providers, please contact your Manulife insurance advisor or call the Manulife Customer Service Hotline.



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  • Cashless day surgery eService customer guide Day-case colonoscopy and gastroscopy

    Cashless day surgery eService customer guide Day-case colonoscopy and gastroscopy

    Care for your health with convenient Cashless Day Surgery eService. Exclusively for Manulife First VHIS Flexi Plan customers with Major Medical or Major Medical Plus, this service covers day-case colonoscopy and gastroscopy at our preferred medical service providers.

    Customer guide




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  • Making medical claims is much easier than you think.

    Making medical claims is much easier than you think.

    Making a medical claim the conventional way has always been complicated. You have to fill out a claim form and submit it along with all the supporting documents. If there’s a mistake, you have to amend and submit it again. And there’s always the worry that your application would get lost in the mail. Manulife’s new eClaims service lets you submit claims online easily, taking the hassle out of the entire process! Visit www.claimsimple.hk now and submit your claim in just 3 simple steps*! Please click to learn more about the service!

    *Terms & conditions applied.

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  • 媒體報導: Unwire.hk 實測宏利eClaims

    媒體報導: Unwire.hk 實測宏利eClaims

    宏利網上索償方案claimsimple.hk自推出以來深受客戶歡迎,亦獲傳媒廣泛報導。本港生活科技新聞網站Unwire.hk 更以短片影式為claimsimple.hk進行實測,帶出其更快捷和方便的索償體驗。

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  • This flu season, see a doctor and make a medical claim without delay!

    This flu season, see a doctor and make a medical claim without delay!

    The flu season is reaching its peak. If you’re not feeling well, be sure to see a doctor without delay! Afterwards, you can log onto www.claimsimple.hk to submit your medical claim in 3 simple steps*! In just 1 minute, your medical claim application will be completed!

    *Terms & conditions applied.

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  • We make claims simple! Manulife eClaims service is launched!

    We make claims simple! Manulife eClaims service is launched!

    Today, we make claims simple! With our innovative eClaims online claims platform (www.claimsimple.hk), customers can now submit outpatient and hospitalization claims in 3 simple steps anytime, anywhere. All it takes is just 1 minute. Please click to learn more about the service.

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  • Submit a claim on your ride home?

    Submit a claim on your ride home?

    Since the launch of Manulife’s eClaims service*, making a claim has become so much easier! Using just a smartphone, you can now submit a claim even while you’re on your way home from the clinic! There’s no app to download, no form to fill in, and you don’t even have to photocopy receipts or send in your claim application by post. Just go to www.claimsimple.hk and get it done in 3 simple steps! Please click to learn more about the service!

    *Terms & conditions applied.

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