With our Holistic ‘Medical Professional Support Service’*, you can get health information through calling our Healthcare Hotline and enjoy the dedicated support from our Personalized Medical Case Manager upon cancer diagnosis or before designated surgeries. ​ ​ 

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*The service is available to insured persons of designated medical plans. Terms & conditions of Holistic ‘Medical Professional Support Service’ apply.​ 

The content on this post is provided for general information purposes only and does not take account of your individual needs and circumstances. It should not be construed as an insurance advice and does not constitute any offer or any solicitation to offer or a recommendation of any insurance product.

Whenever you have health-related questions, experienced any signs or symptoms of concern, our registered nurses or professionals with health background can provide you with relevant, useful health information with reference to your situation. 

Insured persons of the following medical plans can call the free Manulife Healthcare Hotline at 2108 1350:

- Manulife Supreme VHIS Flexi Plan
- Manulife Supreme Lite VHIS Supplementary Benefit
- Manulife Supreme Medical Plan
- Manulife Supreme Lite Medical Supplementary Benefit
- ManuMaster Healthcare Series/Benefit
- ManuShine Healthcare Series/Benefit

Learn more 

The content on this post is provided for general information purposes only and does not take account of your individual needs and circumstances. It should not be construed as an insurance advice and does not constitute any offer or any solicitation to offer or a recommendation of any insurance product(s). This general information does not contain all the terms and conditions of the policies concerned, and the full terms and conditions are set out in the policy documents.

When facing major illnesses like cancer or planning to undergo designated surgeries such as “PTCA”, we can assign a Personalized Medical Case Manager to taking care of the patient's medical and emotional needs, assisting in pre-approval and claims procedures. This service is free of charge. 

Insured persons of the following medical insurance plans can apply by calling the hotline at 2108 1350 or through your insurance advisor:

- Manulife Supreme VHIS Flexi Plan
- Manulife Supreme Lite VHIS Supplementary Benefit
- Manulife Supreme Medical Plan
- Manulife Supreme Lite Medical Supplementary Benefit
- ManuMaster Healthcare Series/Benefit
- ManuShine Healthcare Series/Benefit

Learn more 

The content on this post is provided for general information purposes only and does not take account of your individual needs and circumstances. It should not be construed as an insurance advice and does not constitute any offer or any solicitation to offer or a recommendation of any insurance product(s). This general information does not contain all the terms and conditions of the policies concerned, and the full terms and conditions are set out in the policy documents.

With Manulife’s Holistic ‘Medical Professional Support Service’, our Personalized Medical Case Manager will assist the eligible customers in arranging a priority access to a free Independent Medical Consultation with an oncologist from CUHK Medical Centre (CUHKMC), who will provide independent medical advice on diagnosis and treatment options. Insured persons of the following medical plans can apply by calling the hotline at 2108 1350 or through your insurance advisor:

- Manulife Supreme VHIS Flexi Plan
- Manulife Supreme Lite VHIS Supplementary Benefit
- Manulife Supreme Medical Plan
- Manulife Supreme Lite Medical Supplementary Benefit
- ManuMaster Healthcare Series/Benefit
- ManuShine Healthcare Series/Benefit

Learn more

The content on this post is provided for general information purposes only and does not take account of your individual needs and circumstances. It should not be construed as an insurance advice and does not constitute any offer or any solicitation to offer or a recommendation of any insurance product(s). This general information does not contain all the terms and conditions of the policies concerned, and the full terms and conditions are set out in the policy documents.

Enjoy Manulife’s Cashless Day Surgery eService* for day surgeries in 8 major specialties with no payment upfront! 

Eligible customers can book appointments with Manulife’s network doctor for a consultation and get treated at designated day procedure centres or hospitals. Covered specialties include:

- Gastroenterology & Hepatology

- General Surgery

- Orthopedics & Traumatology

- Otorhinolaryngology (ENT)

- Ophthalmology

- Dermatology

- Obstetrics & Gynaecology

- Urology

Visit Manulife website for the complete list of eligible surgeries.

*The Service is applicable to designated medical plans, and subject to Terms & Conditions.

Customer guide

The content on this post is provided for general information purposes only and does not take account of your individual needs and circumstances. It should not be construed as an insurance advice and does not constitute any offer or any solicitation to offer or a recommendation of any insurance product(s). This general information does not contain all the terms and conditions of the policies concerned, and the full terms and conditions are set out in the policy documents.

Covering 8 major specialties in a total of over 300 doctors and 80 day procedure centers (including hospitals). 

Simply call and book for consultation appointment and scan the QR code at the day procedure centre to apply online. Get pre-approved before surgery so you don’t need to pay the medical expense out of pocket!

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(Please state you are using Manulife’ Cashless Day Surgery eService when making appointment.)

The Service is subject to the Cashless Day Surgery eService's Terms & Conditions.

We will offer pre-approval to eligible customers and pay directly to the preferred medical service provider for chemotherapy or radiotherapy. Just get treated and go! 

This service is exclusively available to customers of the following plans:

- ManuMaster Healthcare Series/Benefit 

- ManuShine Healthcare Series/Benefit 

- Manulife Supreme VHIS Flexi Plan 

- Manulife Supreme Lite VHIS Supplementary Benefit 

- Manulife Supreme Medical Plan 

- Manulife Supreme Lite Medical Supplementary Benefit  

Learn about simple steps for application

Cashless Outpatient Cancer Treatment Service’s terms & conditions apply. 

The content on this post is provided for general information purposes only and does not take account of your individual needs and circumstances. It should not be construed as an insurance advice and does not constitute any offer or any solicitation to offer or a recommendation of any insurance product. Such general information does not contain full terms of the policy, and the full terms can be found in the policy document.